Shipping Policy
Good news — we ship worldwide! 🌍
No matter where you are, your favorite designer picks are just a few days away.
Enjoy free express international shipping on orders over $199 USD — straight to your doorstep with care and speed.
Estimated Delivery Times by Country/Region:
United States
- Express Delivery: 3–5 business days (✨ Free on orders over $199 USD, or +$39 USD for orders under $199 USD)
- Standard Delivery: 5-8 business days (+$19 USD per order)
Canada
- Express Delivery: 3–5 business days (✨ Free on orders over $199 USD, or +$39 USD for orders under $199 USD)
- Standard Delivery: 5-9 business days (+$19 USD per order)
United Kingdom:
- Express Delivery: 3–7 business days (✨ Free on orders over $199 USD, or +$19 USD for orders under $199 USD)
Europe(France, Germany, Italy, Netherlands, Spain, etc.)
- Express Delivery: 8–13 business days (✨ Free on orders over $199 USD, or +$19 USD for orders under $199 USD)
Australia
- Express Delivery: 3–5 business days (✨ Free on orders over $199 USD, or +$39 USD for orders under $199 USD)
- Standard Delivery: 4-8 business days (+$19 USD per order)
Singapore
- Express Delivery: 4–7 business days (✨ Free on orders over $199 USD, or +$9 USD for orders under $199 USD)
Japan
- Express Delivery: 3–8 business days (✨ Free on orders over $199 USD, or +$9 USD for orders under $199 USD)
South Korea
- Express Delivery: 3–8 business days (✨ Free on orders over $199 USD, or +$9 USD for orders under $199 USD)
...
✨ Don’t see your country listed?
No worries — our support team is happy to help! Just leave us a message at contact@iceselection.com or WeChat:, and we’ll sort out the best shipping option for you :)
Pre-order Products:
If a product is a pre-order item, you’ll see the estimated shipping time clearly noted on the product page (please note: this refers to the time we ship out, not the delivery time).
Please double-check the pre-order timeline before placing your order — we promise it’s worth the wait!
Order Tracking:
All orders are shipped via FedEx or DHL, depending on which carrier best suits your delivery address. Once your order is on its way, you’ll receive an email with a tracking number.
You can track your shipment anytime through the FedEx or DHL website — and your tracking details will also be available on our website under your order history.
If you run into any shipping issues, we recommend contacting the carrier directly for the fastest assistance.
好消息！我们支持全球配送 🌍
无论你身处何地，我们都希望你能第一时间穿上你钟意的设计师单品。
订单满 $199 美金 即享 全球快捷配送包邮服务，我们将用最快的速度，把精选好物送到您手中。
各地区预计物流时效参考：
美国
- 快捷配送：3–5 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $39 美金运费）
- 标准配送：5–8 个工作日（每单加收 $19 美金运费）
加拿大
- 快捷配送：3–5 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $39 美金运费）
- 标准配送：5–9 个工作日（每单加收 $19 美金运费）
英国
- 快捷配送：3–7 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $19 美金运费）
欧洲地区（法国、德国、意大利、荷兰、西班牙等）
- 快捷配送：8–13 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $19 美金运费）
澳大利亚
- 快捷配送：3–5 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $39 美金运费）
- 标准配送：4–8 个工作日（每单加收 $19 美金运费）
新加坡
- 快捷配送：4–7 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $9 美金运费）
日本
- 快捷配送：3–8 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $9 美金运费）
韩国
- 快捷配送：3–8 个工作日（✨ 满 $199 美金免邮，低于此金额加收 $9 美金运费）
...
✨ 没有看到你的国家？
别担心！欢迎通过邮箱联系我们的客服团队 contact@iceselection.com 或者微信客服(WeChat ID: iceselection)，我们会尽快为你安排合适的配送方式 :)
关于预售商品
部分热卖款为 预售商品，意味着下单后需等待额外的制作或发货时间。
如果商品为预售状态，页面上会明确标注预计发货时间（注意：是发货时间而非送达时间）。
请在下单前仔细确认预售时间，我们相信这份等待是值得的 ✨
物流追踪
所有订单将由 FedEx 或 DHL 承运，我们会根据您的收货地址自动匹配最适合的物流渠道。
订单发出后，您将收到一封包含 物流追踪编号 的邮件。
您可以通过 FedEx 或 DHL 官网 追踪物流状态，同时我们的网站订单记录中也会显示追踪信息。
如遇物流配送问题，建议优先联系承运商客服，以获得最快帮助。